Conditions of Reporting

  • A diagnostic test is a procedure performed to confirm, or determine the presence of disease in an individual suspected of having the disease, usually following the report of symptoms, or based on the results of other medical tests.
  • This diagnostic test report pertains to the sample of client/patient collected by our staff as identified in the doctor referral form or received by centre as pre-collected sample which is presumed to belong to the client/patient.
  • Individual diagnostic investigations results within the normal reference range may not ensure health and those falling outside the reference range may not indicate disease because of varied sensitivity and specificity of diagnostic kits which may be affected by various biological factors and limitations. All investigation test reports have to be clinically correlated by a qualified doctor to make an informed clinical decision.
  • Test result is significantly influenced by the quality of sample provided by the patient. Please read the specific sample collection guidelines available with front desk staff for investigations such as blood culture, urine culture and sputum AFB/ZN staining.
  • If you think that your test results indicate an unexpected abnormality, please contact the customer care executive at the reception and we assure you a rational and scientific explanation.
  • Some investigations results might display ‘PRELIMINARY’ status meaning that the testing is under process and final report will be released after the testing is over. Preliminary test results help the clinician to initiate provisional management.
  • Please note that test results may vary from laboratory to laboratory because of difference in machinery and reagents. The tests may be repeated on request in the interest of Quality Assurance.
  • Sample may be rejected in case of insufficient quantity, leakage in transit/receipt, unacceptable quality (haemolysed/clotted /lipemic etc.), incorrect specimen type, change of test name on the request of patient/doctor.
  • GENNext has a set policy on turnaround times (TAT) of all investigations. There may be delay in issuance of investigation reports in case of unavoidable circumstances beyond our control (natural calamities, law and order situations, machinery breakdown etc.).
  • For the purpose of re-examination and/or add-on testing, we preserve histopathology gross specimens for 15 days, histopathology slides and blocks for 5 years, serum samples and whole blood samples for 48 hours, permanently stained slides for 7 days, body fluids (including urine) for 24 hours and culture plates for 48 hours.
  • Original histopathology slides may be given to patients on specific request for obtaining second opinion or for treatment elsewhere after retaining at least one representative primary slide on which the diagnosis was made.
  • Some esoteric tests are out-sourced to other laboratories to provide a wider test menu to the patients. Test reports of these takes additional time as per TAT.
  • Neither GENNext Diagnostic & Research Pvt. Ltd. nor its Directors, share holders, employees, representatives and affiliates including the owners/operators of this facility assume any liability, responsibility for any loss or damage that may be incurred by any person, including the client/patient, as result of assuming the meaning or content of this report.
  • Claims if any, are subject to the jurisdiction of courts of only Jammu.
  • Any query pertaining to this report may be directed to the Customer Care Executives reachable at centre phones 1800-120-1770.